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Privacy Policy

MMI Group Inc.

Last updated: April 2026

MMI Group Inc. (“MMI Group,” “MMI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or subscribe to our communications, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

This policy applies to personal information collected through mmigroupinc.ca website and any other websites or microsites operated by MMI.

1. Accountability

MMI Group Inc. is responsible for personal information under its control and is committed to overseeing compliance with this Privacy Policy.

Privacy Contact
MMI Group Inc.

info@mmigroupinc.ca

200 – 55 Donald

Winnipeg, MB R3C 1L8

2. Personal information collected by MMI Group

MMI Group collects only the personal information that is reasonably necessary to provide our services or operate our website.

 

Information collected from website visitors and subscribers

When you submit a form or subscribe to our communications on our website, we may collect the following personal information:

  • Name
  • Email address
  • Telephone number
  • IP Address for security, fraud prevention, and record-keeping purposes
  • Information you voluntarily provide through contact forms or inquiries

We also collect certain information automatically when you visit our website, including:

  • Device and browser type
  • Operating system
  • Pages visited and time spent on the website
  • Referring websites
  • Approximate geographic location (city/region level)

 

Information collected from clients, tenants, applicants, or service users

When you engage MMI Group for brokerage, property management, condominium document services, or other real estate‑related services, we may collect additional personal information necessary to deliver those services, which may include:

  • Mailing address
  • Career‑related information such as job title, employer, or employment history
  • Birth date, where required for verification or regulatory purposes

 

Sensitive personal information

Certain services may require the collection of sensitive personal information, which is collected only where appropriate, lawful, and with your knowledge and consent, or as otherwise permitted or required by law. This may include:

  • Results of reference or credit checks
  • Government‑issued identification
  • Banking or financial information

Sensitive personal information is collected only in connection with services such as property management, leasing, tenant screening, condominium document sales, or other regulated or contractual obligations.

 

Account Information

If you create an account with MMI Group, we may collect and retain:

  • Username and password or other authentication credentials

You may choose not to provide certain personal information; however, doing so may limit our ability to provide you with requested services or information.

 

MMI Group’s services include, but are not limited to:

  • Brokerage services
  • Valuation, advisory and appraisal services
  • Property tax consulting services
  • Market analysis consulting
  • Property management services
  • Property maintenance services
  • Marketing and analytical reports
  • Commercial property listing services
  • Sale of condominium documents
  • Any other commercial and residential real estate services

Collectively and together with the Sites, the “Service”.

By accessing or using MMI’s service, you consent to the collection, use and disclosure of personal information by MMI in accordance with the Privacy Policy.

3. How MMI Group collects personal information

We collect information in the following ways:

  • Directly from you, when you sign up for our newsletter or fill a contact form, or create an account for one of our services 
  • Automatically, through cookies and analytics tools when you browse our website
  • Through email communications, when you contact us

4. How we use personal information

We use personal information collected to:

  • Send newsletters and updates you have requested and consented to receive
  • Provide service-related announcements or notifications to you
  • Establish and maintain your account, if you are a registered user
  • Collect amounts owing from you to MMI Group, if applicable
  • Communicate information related to MMI Group Inc. and track communications
  • Analyze use of services and to improve the services
  • Understand how visitors use our website
  • Improve website performance, content, and usability
  • Comply with legal and regulatory requirements

5. Consent

By providing your email address and subscribing to our newsletter, you consent to receiving electronic communications from us.

You may withdraw your consent at any time by:

  • Clicking the “unsubscribe” link in any email, or
  • Contacting us using the details above

Withdrawing consent will stop future communications but will not affect information already processed.

6. Email marketing (Mailchimp)

We use Mailchimp as our email marketing platform. When you subscribe to our newsletter:

  • Your email address is stored and processed by Mailchimp on our behalf
  • Mailchimp acts as a service provider and may store data outside of Canada, including in the United States
  • Mailchimp is contractually required to protect your personal information and use it only to provide services to us

We do not sync newsletter data with a customer relationship management (CRM) system.

7. Cookies and analytics (Google Analytics 4)

Our website uses Google Analytics 4 (GA4) to help us understand how visitors interact with the site.

GA4 collects information such as:

  • Pages viewed and time spent on pages
  • Referring websites
  • General location (city/region level)
  • Device and browser information

Google Analytics uses cookies and similar technologies. Information collected through GA4 is used only for statistical and performance analysis.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

By continuing to use our website, you consent to our use of cookies and similar technologies as described in this Privacy Policy.

8. Disclosure of personal information

We do not sell personal information.

We may disclose personal information to:

  • Service providers that support our website and email communications (e.g., hosting providers, analytics providers, Mailchimp)
  • Professional advisers such as legal or IT consultants
  • Government or regulatory authorities where required by law

We only disclose the information necessary for these purposes.

MMI Group may also disclose your personal information in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets or stock, including any due diligence exercise carried out in relation to the same, provided that the information disclosed continues to be used for the purposes permitted by the Privacy Policy by the entity acquiring the information.

9. Children

MMI Group’s service is intended for general audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. In the event that we learn that we have collected personal information from a child under the age of 13, we will take appropriate steps to delete that personal information. If you become aware or believe that a child has provided us with personal information, please contact us.

10. Storage and cross-border processing

Personal information may be stored or processed in Canada or in other jurisdictions where MMI Group or its service providers operate, including the United States.

When personal information is processed outside of Canada, it may be subject to the laws of those jurisdictions, including laws that may permit access by government authorities or law enforcement agencies. MMI Group takes reasonable steps to ensure that appropriate contractual and other safeguards are in place to protect personal information when it is handled or processed by third‑party service providers.

11. Safeguards

MMI Group uses reasonable administrative, technical, and physical safeguards to protect personal information against:

  • Loss or theft
  • Unauthorized access
  • Unauthorized use, disclosure, or modification
  • Other unlawful forms of processing personal information in our possession

 

These safeguards may include access controls, secure data storage, contractual protections with service providers, and internal policies governing the handling of personal information.

 

While we take reasonable steps to protect personal information, no method of transmission over the Internet or method of electronic storage is completely secure. As a result, MMI Group does not make any representation or warranty concerning the security of personal information communicated to or from MMI via the Internet or regarding the interception by third parties.

12. Retention of personal information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

You may unsubscribe from communications at any time, after which your email address will be removed from our active mailing list.

13. Access and correction

You may request access to the personal information we hold about you, or request corrections if it is inaccurate or incomplete.

Requests can be made using the contact information listed above. We may require identity verification before responding.

In certain situations, MMI Group may not be able to provide access to all of the personal information we hold about you. In such a case, we will provide the reasons for denying access upon request. Such reasons may include:

  • If doing so would likely reveal personal information about another individual that cannot be severed or the information could reasonably be expected to threaten the life or security of another individual
  • If doing so would reveal any of our confidential information
  • If the information is protected by solicitor-client privilege
  • If the information was generated in the course of a formal dispute resolution process
  • If the information was collected in relation to the investigation of a breach of an agreement or contravention of a federal or provincial law, or that of a foreign jurisdiction

14. Third-party websites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last updated” date.

16. Contact us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of personal information, please contact:

MMI Group Inc.

info@mmigroupinc.ca

200 – 55 Donald

Winnipeg, MB R3C 1L8